Support Center

I'm having trouble registering

Last Updated: Feb 27, 2013 03:21PM EST


Signing up using email address and password:

1. To sign up go to the 500px.com/signup page.
2. Enter your Username, Email, Password and press Register. 

3. A welcome email will be sent to your email inbox with a link to activate your account.
4. If you don’t receive activation email within a few minutes, check your spam folder. If you're sure you didn't receive it please email help@500px.com.

Entered the wrong email address?

1) Login to 500px using the username and password you created.
2) At the top of the page a blue bar will appear saying "Your account is not activated. You signed up with email..."
3) Delete the wrong email address and type the corrected email address instead.
4) Press "Resend?" button to save changes.

Could not enter your details or Sign up page is not loading? 

1. Check your browser settings. Make sure that Javascript is enabled, then clear your cache and cookies. Reload the sign up page 500px.com/signup
2. Should you have another browser installed on your computer, try signing up using a different browser.
3. Email us at help@500px.com.

Note: If the blue bar disappeared before you had the change to type in your correct email address refresh the page. 
 
Need more help? Email help@500px.com or tweet @500px_help
help@500px.com
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