Support Center

Paid Accounts (Plus & Awesome)

  • What is an Awesome account?

    When you sign up to 500px your account is automatically a free, basic account. With basic account you can uplo...

    May 09, 2013 03:55PM EDT
  • What is a Plus account?

    When you sign up to 500px your account is automatically a free, basic account. With basic account you can uplo...

    May 09, 2013 03:55PM EDT
  • What is a Portfolio?

    If you are a photographer looking for a website to host your portfolio, 500px offers a very simple and elegant...

    Feb 27, 2013 03:33PM EST
  • What is a Set?

    A Set is a smaller, organized gallery of photographs. Currently, Sets are only available for upgraded users. ...

    Mar 13, 2013 02:42PM EDT
  • How do I create and manage a Portfolio?

    Portfolio setup and settings are managed in the Portfolio settings page, which you can access from the drop do...

    Feb 27, 2013 03:33PM EST
  • I'm having trouble upgrading my account!

    Errors at the time of payment. If there were errors at the time of payment it is possible that your payment we...

    Apr 03, 2013 02:44PM EDT
  • How do I set up Google Services?

    1. Login to 500px.com. 2. Go to portfolio settings page. 3. Under Tracking, select or deselect the different...

    Feb 27, 2013 03:33PM EST
  • How do I use a custom domain for my Portfolio?

    With a 500px Awesome account you can use a custom domain name for your Portfolio. This means you'll be able to...

    May 19, 2013 07:28AM EDT
  • How do I add a credit card?

    Having a credit on file with 500px is safe and convenient. We use the industry leading service, Stripe, to kee...

    Apr 03, 2013 08:15AM EDT
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