Support Center

Paid Accounts (Plus & Awesome)

  • What is an Awesome account?

    When you sign up to 500px your account is automatically a free, basic account. With basic account you can uplo...

    Aug 07, 2013 02:53PM EDT
  • What is a Plus account?

    When you sign up to 500px your account is automatically a free, basic account. With basic account you can uplo...

    Aug 19, 2013 10:01AM EDT
  • How do I create and manage a Portfolio?

    Portfolio setup and settings are managed in the Portfolio settings, Once done with the initial setup you can m...

    Jun 25, 2013 01:57PM EDT
  • What is a Portfolio?

    If you are a photographer looking for a website to host your portfolio, 500px offers a very simple and elegant...

    Jun 25, 2013 02:11PM EDT
  • What is a Set?

    A Set is a smaller, organized gallery of photographs. Currently, Sets are only available for upgraded users. ...

    Mar 13, 2013 02:42PM EDT
  • I'm having trouble upgrading my account!

    Errors at the time of payment. If there were errors at the time of payment it is possible that your payment we...

    Apr 03, 2013 02:44PM EDT
  • How do I set up Google Services?

    You can use both Google Analytics as well as Google Webmaster Tools with your Portfolio. To install them, simp...

    Jun 25, 2013 02:05PM EDT
  • How do I use a custom domain for my Portfolio?

    With a 500px Awesome account you can use a custom domain name for your Portfolio. This means you'll be able to...

    Jun 25, 2013 02:07PM EDT
  • How do I add a credit card?

    Having a credit on file with 500px is safe and convenient. We use the industry leading service, Stripe, to kee...

    Apr 03, 2013 08:15AM EDT
  • Portfolio Custom Code

    Our Portfolio support full customization with HTML, CSS and JavaScript. You can access this Code section here,...

    Nov 06, 2013 02:46PM EST
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