Questions & Feedback

Prime permissions Jul 24, 2014 10:41AM EDT

After reading your prime rules and an email exchange, I am in need of further clarification: It seems that ...

1 Customer Excellence Answer

Automatic Facebook post not posting Jul 24, 2014 07:38AM EDT

Starting this week my July 23rd post and 24th post did not post to Facebook automatically. It did last weeken...

1 Customer Excellence Answer


I have been trying to upload photo's from my desktop for days now and get the "try again" option. I am using g...

1 Customer Excellence Answer

Store Jul 24, 2014 05:37AM EDT

I have some photographs in Portfolio, which is not accessible from profile. But for submit this pict to store ...

1 Customer Excellence Answer

Private stories Jul 23, 2014 11:26PM EDT

How can I create a story that is not posted publicly? I want the story to be accessible only if the viewer ha...

1 Customer Excellence Answer

notifications issue Jul 23, 2014 06:50PM EDT

My notifications are always showing on the 500px app for iphone. Is there a way to clear them after you ve see...

1 Customer Excellence Answer 1 Community Answer

500px email address Jul 23, 2014 04:35PM EDT

Hello, I need to ask you what do you mean by 500px email address ? do you mean the one I login with? because i...

1 Customer Excellence Answer

PhotoJournalism Jul 23, 2014 01:52PM EDT

Is it wrong to put an image in the photojournalism category? If is it wrong, I wonder why you put this categor...

2 Customer Excellence Answers 2 Community Answers

Deleted Photo still appears on profile Jul 23, 2014 11:06AM EDT

I deleted a photo last night which no longer appears on my account when I am signed on, but apparently everyon...

1 Customer Excellence Answer

Bad quality after upload Jul 23, 2014 03:37AM EDT

Hi, I recently uploaded several photos to my account and for some reason they look really awful. For example ...

1 Customer Excellence Answer

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