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500px Marketplace Buyer FAQ

Anyone wishing to purchase an image license on 500px must agree with the Commercial Licensing Agreement. This agreement outlines the legal requirements and limitations of the license options available at 500px.

Exclusive Use and Exclusive Buyout

Certain photos on 500px are available for Exclusive Use (valid for a period of time) and Exclusive Buyout (these images are yours forever). If you have a special requirement for an image unique to only your project, contact us at sales@500px.com or call 1-855-561-4584 x105 to speak to someone about licensing this photo exclusively.

Editorial Licensing
Q: What are the requirements and restrictions on Editorial Photos?
A: Photos that are “Editorial Use Only” cannot be used for selling and marketing purposes. They are mostly used to illustrate a truthful article that is about news, culture, sports, politics, entertainment or other topics of interest to the public.  These images are often not model or property released and may cause liability risks, not covered by our warranty, if used for commercial or advertorial purposes.

To avoid issues, content can only be used for the following:
 
Documentary publications

  • Documentary programs or documentation

 
Educational publications

  • Textbooks
  • Essays, papers, journals

 
Newsworthy publications

  • Newspaper articles
  • Magazine articles
  • Editorial features
  • Sports features
  • Celebrity features
  • Cultural articles

 
Editorial content can NOT be used for the following:

  • Advertorial material such as a blog or magazine article promoting a product or service.
  • Commercial, Promotional or Advertising material


Photo Availability
Q: What does it mean when a License is Pending or it says “This photo is not yet available for licensing”?
A: These messages indicate that 500px has not reviewed the photo for licensability or quality, or that the photographer has not yet submitted the photo to the Marketplace. If you purchase a photo with a pending license, the transaction will be put on hold while our 500px Marketplace research team attempts to secure the photo for your use. Usually we can secure it within a few days, but if we’re unsuccessful, we’ll refund your deposit after five days.

Because we have not validated the photo’s licensability, we cannot always ensure that it will be available or appropriate for commercial use. If a photo is not available for commercial use, it can sometimes still be used for editorial purposes, as detailed above.

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