Why did my photo fail to upload?

There could be a few different reasons why your photo has failed to upload! Not to worry. The best place to start is with a few quick troubleshooting steps:


If this happens, it's also good a practice to:

1. Try a different browser.

2. Uploading from your Photo Manager vs. the top right uploader, or vice versa.

3. Making sure the images you are uploading are all JPG/JPEG formatted.

4. Removing any emojis from the image's title or description.

5. Uploading 1-2 images, rather than a large batch of images. 


Have more questions? Ask us!