Vault FAQ

Vault by 500px

• NFT FAQ
• Crypto Basics

Getting Started

Know the Basics

• What is Pulse and Views?
• Content Moderation Guidelines
• How do I sign up for 500px?
• What is a trial account?
• I'm unable to reset my password. What should I do?
• 500px Messenger (Web) FAQ

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The Next Steps

• Having troubles? Try these troubleshooting steps!
• How can I contact 500px?

Security Issue: February 2019 - Multi language FAQ's

• 安全问题外部常见问题 - 中文（简体）
• Проблема безопасности Февраль 2019: часто задаваемые вопросы - Pусский
• 보안 문제 2 월 2019 : FAQ - 한국어
• Problem bezpieczeństwa luty 2019: FAQ - Polski
• Número de seguridad Febrero de 2019: Preguntas frecuentes - Español
• Problème de sécurité, février 2019: FAQ - Français

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Account Settings

Basic How To's

• How do I delete my account if I have Licensing sales?
• How do I delete my Account?
• Your 500px Username
• How do I change my email address?
• How do I upload a profile image?
• How do I change my cover photo?

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Account Quick Fixes

• How do I reset my password?
• Why did my membership payment fail to process?
• Why did my photo fail to upload?
• 500px Loading in a Strange Format?

Premium Memberships

Paid Memberships

• Luminar AI FAQ for 500px Support
• Pro Profiles and Resources
• 500px Paid Memberships and Frequently Asked Questions
• I'm having trouble upgrading my account!
• How can I manage my automatic renewal subscription?
• How can I get a refund?

Contributor Information

Submitting to Licensing

• What is Opt-in to Auto Licensing?
• Licensing Manager - FAQ
• Your photo has been Declined for licensing
• Contact Information FAQ
• 500px Licensing - Contributor FAQ
• 500px Distribution - FAQ

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Licensing FAQ

• Licensing: Earnings/Sales History - FAQ
• Exclusive vs. Non-Exclusive Licenses

Payouts and Taxes

• How do I get paid and track my sales?
• Payout Setup
• Tax Information For Contributors

Additional Contributor Information

• Exclusive Global Distribution Partners - Getty Images & VCG
• 500px.me Frequently Asked Questions

Apps & Plugins

Troubleshooting

• Troubleshooting for iOS/Android applications
• API
• Lightroom Plugin

iOS App (iPhone & iPad)

• Awesome on iOS
• Pre release (Beta) Instructions
• 500px Messenger (iOS) FAQ
• Suggested Keywords in Mobile FAQ

Android App

• Awesome on Android
• Pre-release (Beta) Instructions
• 500px Messenger (Android) FAQ

Photographer Mode & Directory

Additional Information for Photographers

• Gear Pages FAQ
• Stats FAQ
• Why is my photo no longer in Popular?
• What RSS feeds are available?
• Why are my thumbnails discoloured?

Features

Portfolios

• How do I connect a custom domain to my Portfolio?
• How do I remove a custom domain from my Portfolio?
• How do I set up Google Analytics on my Portfolio?

Galleries

• How to make a Gallery public/private
• How to delete a photo from a Gallery
• How to delete a Gallery
• How to change the Cover Photo of a Gallery
• Galleries FAQ

Community Guidelines

Content & Community Guidelines

• Not Safe For Work (NSFW) Content & Unsuitable Content
• How do I report a photo/user/comment?
• Your 500px Account has been banned
• Featured Photographers
• Advertising on 500px
• Inclusivity Guidelines

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Copyright & Infringement

• What do I do if I've found my 500px photos on another site?