Why did my photo fail to upload?

There could be a few different reasons why your photo has failed to upload! Not to worry. The best place to start is with a few quick troubleshooting steps:


If this happens, it's also good a practice to:

1. Try a different browser.

2. Uploading from your Photo Manager vs. the top right uploader, or vice versa.

3. Making sure the images you are uploading are all JPEG formatted.

4. Removing any emojis from the image's title or description.

5. Uploading 1-2 images, rather than a large batch of images. 


Have more questions? Ask us!