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I'm having Lightroom plugin problems!

To have best plugin experience please make sure that you have the latest plugin version. You can update your plugin here: 500px.com/lightroom. Always ensure you have a current backup of all your photos! We are not responsible for any photo loss during troubleshooting, syncing, etc.

Most of the common issues can be solved with a few simple steps. First, right-click on the plugin and click "Delete Publish Service..."

Now, setup the plugin again by clicking on the plugin and logging in to the service. Once logged in, click Sync Now, then click Save.

This will resync all of your Galleries, Profile, Library etc. If your Lightroom collection has lost it's link with your 500px photo, it will download thumbnails of your photos, which can be used to organize and manage your 500px Library.

Please note that the current version of the plugin supports Lightroom 4 & 5. Lightroom 2 & 3 are no longer supported.

The plugin is missing

If you are getting this message it means that you have relocated the plugin file to another spot on your computer and Lightroom can no longer find it. Download the plugin from 500px.com/lightroom and place it in your Applications or Programs folder. Using the Lightroom plugin manager, install the plugin again.

Can I replace or update an existing photo?

No, 500px does not allow photos to be updated with new versions, or replaced. Votes and comments on a photo are cast for that specific photo as it is, so replacing a photo after it has received votes or comments is not possible. You'll have to delete the current copy and upload a new one. The votes, comments, views, etc. on the current copy will be lost.

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5 Comments

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    Mark Boadey

    The plugin will not install after latest LR update (Lightroom CC 2015.8 December 17th 2016)

  • 2
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    Camil Adell

    In some galleries it says -1 photo and I have usually more than 10 photos in every gallery. This happens everytime I delete or update photos from a gallery. Does anyone know how to solve it? Thanks so much.

  • 0
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    Oscar Pere

    same -1 photo issue. the image exists in 500px but doesnt show up in the expected library. 

  • 0
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    Saša Pukšič

    Hello! I am trying to create private gallery (collection) in Lightroom publish plugin on my Mac and can't find option to make collection private. Am I missing something? Thank you!

  • 0
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    Didier Kinget

    It refuses do upload pictures because of missing "title", "at least 3 keywords" or "category" which are not the case. The pictures fulfil to all 3 criteria. With other websites, like Flickr, I don't have this problem.  

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