We'd love to hear from you! If you have questions, suggestions, or compliments, contact us using the information below:
Customer Excellence
Submit a request here
*We're in the office Monday through Friday, 9am - 5pm (EST) excluding US/Canadian statutory holidays*
Please be advised, your ticket is prioritised based on your Membership status. We strive to answer all Paid members within 1 - 2 business days, and Basic (free) members within 10 business days. Turnaround times will vary if your request is submitted on a weekend.