Before you request to delete your account, please note:
- Once your account has been deleted, it cannot be recovered.
- Your account will stay active until the ticket request has been processed. Processing times will vary depending on the volume of tickets in our queue.
- If you would like your images and profile to be removed right way, we suggest you deactivate your account first.
- If you have submitted photos for Licensing, they will be permanently removed from 500px Licensing. All accepted Licensing photos will be permanently removed from our distribution partner sites within 180 days.
- We do not control content indexed by Google and other search engines. Your profile, name, activity and photos may still appear on search engines. You can contact them directly to request removal.
At this time, if you would like to permanently delete your 500px, you must submit a ticket to our Support Team.
- Go to 500px Support
- Choose Account Settings under “Please choose your issue below” and Delete Account in the “Account Settings Issue Type”
- Complete the rest of the form and press submit