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How do I get paid and track my sales?

You can track your sales and request your payouts in your Store Settings. Sales take 45 days to process, during which time you will see your sales listed under "Pending Transactions" in your Store settings Sales page. Once the sale is completed processing, it will move to "Completed" status.

Then you can request a payout from the Store settings Payments page. Once you've requested your payment, it'll show under the yellow "Pending" section here.

 

 

Make sure you have submitted the appropriate tax form before requesting a payout. For more information, visit:

https://support.500px.com/hc/en-us/articles/204728167-Tax-Information-For-Contributors

Finally, make sure that you have also confirmed your ID before requesting a payout. For more information, take a look here:

https://support.500px.com/hc/en-us/articles/219050588-ID-Contact-Information-Confirmation-FAQ

 

Requesting Payments

We can send payments via PayPal, cheque, or wire transfer.

PayPal

1. Go to the Payments page and select Paypal.
2. Enter the email address associated with your PayPal account.

Please note that some countries can not receive PayPal payments (ie. Ukraine, Egypt). In this case, you can provide a PayPal address for a friend or family member who lives in a country that can accept payments, or choose a different payment method. Your request will be processed within 10 business days provided the necessary W8/W9 tax form has already been submitted. You may be charged fees by PayPal for receiving this payment.

Cheque

1. Go to the Payments page and select Cheque.
2. Enter your name and mailing address.

Please confirm with your bank prior to requesting a cheque that you are able to deposit a US cheque. Cheques are processed once a week, so yours will be sent within 10 business days provided the necessary W8/W9 tax form has already been submitted. They are sent by post, so it may take several weeks to be sent overseas. There is a $10 fee when requesting a cheque.
 
Wire Transfer
 
Contact help@500px.com with your bank account wire transfer details. Transfers are sent once a week, so your request will be processed within 10 business days. There is a $25 fee for sending a wire transfer.
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