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How do I get paid and track my sales?

You can track your sales and request your payouts in your Store Settings. Sales take 45 days to process, during which time you will see your sales listed under "Pending Transactions" in your Store settings Sales page. Once the sale is completed processing, it will move to "Completed" status.

Then you can request a payout from the Store settings Payments page. Once you've requested your payment, it'll show under the yellow "Pending" section here.

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Requesting Payments

We can send payments via the following (please note that options vary by country):

eCheck / Local Bank Transfer: $5 fee

ACH: Free

Wire Transfer: $15-$26 fee

PayPal: Free

Please note your “Available to Request Payout” amount must be at least $30.00 to request a payout. Payments are processed by 500px every 10 days.

Necessary Information

Our payment request process requires the following information:

  1. Personal information (as it appears on your bank records)
    1. Email
    2. Phone number
    3. Address
  2. Payment information
    1. Payment method
    2. Details pertaining to that method
  3. Tax information: see below

Tax Forms

The exact information needed depends on what tax form you’re filling in, but in general you’ll need to provide the following:

  • Name
  • Country of citizenship
  • Residence country
  • Address
  • Tax ID (if you do not fill in this section, the withholding rate is 30%)

In the Claim of Treaty Benefits (Part II) section, be sure to click the following boxes:

  • Claim special rates and conditions
    • Royalties >> Copyrights

In the Certification (Part III) section, be sure the click on all of the boxes in order to proceed.

Once you’ve submitted your form, you’ll be brought back to the Payouts tab of your account.

 
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